Terms and Conditions

Results vary from individual to individual dependent upon the type of staining that is being treated. Hollywood Smiles does not guarantee any specific results with the In-Chair Whitening procedure, as results are unique for each individual case. Individuals who demonstrate a yellow hue to teeth generally respond more favourably to teeth whitening. Those with a brown or grey hue experience an improvement from two to seven shades. Those that begin whitening at a shade of 1 may not demonstrate any results as their teeth may already be at their optimum.

A small percentage of individuals who begin a teeth whitening treatment demonstrate transient tooth/gum sensitivity and/or lip swelling spanning a few days post treatment. If tooth/gum/lip sensitivity/swelling continues beyond 2 weeks you should consult your health care professional. Risk of tooth sensitivity can be reduced by daily application of toothpaste containing fluoride or potassium nitrate it is not recommended to undergo a treatment for longer than two hours per session (spacing sessions over two days can also minimise occurrence of tooth sensitivity).

You understand that whitening products are intended for use on natural tooth structure only. Teeth whitening material on restorative materials such as dental composites, amalgams, gold, ceramic or any other material, although not harmful to such materials; could create a shade of discrepancy between tooth restoration that may result in a desire to have the restoration attended to.

You understand that the teeth whitening process can create transient white spots/lines (commonly referred to as calcium spots) on the teeth that represent areas that are affected by the whitening material faster than the entire tooth and can be evened out over time with continued use of whitening material.

All treatments and services are not transferable to other individuals or salons.

All bookings require minimum 24 hours notice for any appointment cancellation or reschedule.

There is a non refundable deposit  required to secure the appointment.

In the event of any cancellations within 24 hours (or less) of the booking or you do not attend the appointment, all payments (including booking deposit and subsequent payments) made shall be non-refundable. In the case of pre-paid appointments, the full cost of the treatment will be forfeited.

Cancellations within 24 hours of the scheduled appointment will unfortunately result in a cancellation fee.

In light of COVID-19 and Government enforced closures and restrictions, any deposits or pre payment shall be credited to your next treatment.

Our procedures and products may not be suited for you and whilst all due care and skill is exercised in treating our clients ultimately it is your responsibility to determine if the product or treatment is right for you.

In order for us to provide you with a great service it is fundamental that you provide all information advising us of any factors that may affect your treatment. You also need to have realistic expectations of the results of treatment. We encourage you to work with your technician on what you can achieve with your treatment.

In order to receive the best treatment possible, we highly recommended receiving a dental clean prior to your treatment if you have not done so in the last 6 months.

By booking any service or purchasing any product you hereby confirm that you were instructed to read this form, that you had read and completely understood the information above. You will not hold Hollywood Smiles, the parent company, suppliers, salons or any representative of these companies responsible for any side effects that you may experience. You confirm that you are not allergic to any of the materials utilized in the whitening material.